Help Us Support Our Community
We have been doing our best to make sure that we’re taking care of our employees while our gyms are closed due to COVID-19. There are several different ways you can help including continuing to pay your monthly bill. All funds collected during the closure will go directly towards supporting our staff during these unprecedented times.
Continue Your Monthly Billing
For those wanting to continue being billed each month at your full membership dues rate while we’re closed, please go to this link above and select your home gym. Only those that opt into monthly billing via this form will be billed. Those that opt into billing will bill at their full membership dues rate (as if the membership was active).*
Day Use Rates
|Morning Pass (M-F, in before 1 p.m.)||$22|
|Student (M-F, in before 5 p.m., must show current student ID)||$22|
|Children under 13||$16|
Every visitor to Planet Granite must complete the liability waiver AND present a government-issued photo ID card within 30 days of completing the waiver. For minors under 18 years of age, the liability waiver must be signed by a parent or legal guardian*. If the parent or guardian will not be present, please bring a photocopy of the adult’s government-issued photo ID for signature verification. *Please note: legal guardians must present proof of guardianship to sign a child’s waiver.
FULL ACCESS MEMBERSHIP RATES
|+ Secondary||+ $76||+ $814|
|+ Add’l Child||+ $19||+ $198|
|30 Day (Short Term)||N/A||$135|
Unlike regular fitness clubs, we have no minimum time commitment for memberships. Monthly members can cancel at any time. Pre-paid yearly memberships are non-refundable.
Membership benefits include:
- Access to all Planet Granite and Earth Treks locations*
- Unlimited climbing
- Access to fitness areas and equipment
- Unlimited yoga and fitness classes**
- 10% discount on all purchases in the Planet Granite and Earth Treks Gear Shops
- Discounted rates on Planet Granite and Earth Treks climbing classes and workshops
- Free guest passes (FAQs for PG Membership guest pass details)
- Discounts with local vendors (can vary with each season; subscribe to our newsletter for the latest updates)
* Some special Earth Treks or Planet Granite memberships do not include access to all locations.
**Select instructional classes may have a cost associated with them. Please check our schedule or ask the front desk for more information.
FREQUENTLY ASKED QUESTIONS
How do I sign up for a membership? What do I need to provide?
Bring your photo ID and a form of payment (cash, check, Visa/MC) to the front desk and we’ll get you all set up!
Monthly memberships pay a prorated amount at sign up and are billed by calendar month every month thereafter. Billing information can be submitted here.
Yearly memberships are paid in full and expire 1 year from the date of sign up. This discounted rate is only available when paying for the year in full.
Family and Student sign ups may need to provide proof of status. See the question below for details on who needs proof and how to submit this information.
Who needs to submit student or family proof?
Students 18 and older must provide proof of full time student status. High School students can submit a copy of their student ID. College students must submit documentation of current, full time student status. A printout of your courses showing your name, the current term, and the units per class/total units enrolled for the term can be submitted to the front desk or via the form found here.
Undergraduate students must be enrolled in a minimum of 12 units, and graduate students must be enrolled in a minimum of 9 units.
Please note: Student Monthly members must re-submit student proof each fall in order to remain at the student rate. Yearly student members must re-submit proof in order to renew their yearly membership.
Family proof, showing that the adults on the membership reside at the same address, must be submitted by significant others in a committed relationship. Roommates do not qualify. Married couples and domestic partners do not need to provide proof of address. Proof of address includes: copies of drivers licenses, copies of bills or account statements, or lease agreements. These documents can be submitted to the front desk or via the form found here.
Can I bring someone as a guest if I have a membership?
There are 3 different ways to bring a guest to the gym. Please note that guest passes cannot be used when a membership is frozen.
Anytime Pass –
Each member receives 6 guest passes per calendar year and can use a maximum of 1 per month. These passes do not accrue or roll into the next calendar year, and are tracked on your check in screen, so no need to bring anything extra – just check in at the front desk! Gear rental is not included.
Guest Night – 1st Friday
Bring one guest for free after 5pm on the 1st Friday of every month! Gear rental is not included.
First Time Climb – Want to climb with a friend? … we’ll teach them for free!
Reserve up to two (2) guest spots per day in our scheduled first time climb lessons. Lessons can be booked through the front desk at no charge – let the front desk know you’re a member when booking the lesson for a guest and then be with them when they come to check-in for the class. Remember – first-time climb lessons are always free for you! As an added bonus for your guests (and new climbing buddies), gear rental and use of the facility after the lesson is all included!
Can I put my membership on hold if I know I won’t be using it?
Yes! We know stuff comes up, so all monthly and yearly members can freeze their membership at a cost of $6 per person per month. Freezes must last for a minimum of 1 month. Monthly billed members can request a freeze here. Yearly prepaid members can request a freeze via firstname.lastname@example.org
Monthly billed members– Freezes must begin on the 1st of a calendar month, are $6 per person per month, and the deadline to request a freeze is last day of the prior month. (Example: to freeze beginning June 1st, the request must be submitted no later than May 31st). Family memberships with some frozen and some active pay a $6 freeze fee for each frozen member PLUS the standard membership rates for those that are active.
To unfreeze (or thaw) your membership, monthly members can either set up an automatic thaw on the 1st of an upcoming month by requesting this in advance of the 1st OR they can come into the gym and thaw immediately on any day of the month. When thawing in person at the gym, the prorated amount for the rest of the month is due. If not paid, the amount will roll into the upcoming month’s billing and you will be billed both the full dues amount PLUS the prorated amount from your thaw the previous month.
Yearly Prepaid members – Freezes can begin at any time, must last at least 30 days, and are $6 per member per month. The expiration date will be extended by the total number of days frozen once freeze fees are paid. Families freezing one person while keeping the other active will have the expiration date for both members extended by ½ the total duration of the freeze.
The unfreeze (or thaw) date for yearly members can be set at the time the freeze is requested, or can be requested at a later date. Please note: the expiration date is not extended until the freeze has been paid for, so take care to not let the membership expire while you are frozen! Contact email@example.com with any questions! Individual, Student, and Family memberships where all members are frozen for the exact same amount of time can unfreeze directly with the front desk. Family memberships with only part of the membership frozen must thaw via firstname.lastname@example.org to ensure that all member’s expiration dates are extended properly for all members on the account.
30 Day (Short Term) Memberships – Freezes cannot be placed on a 30 Day membership.
How does the billing process work?
Yearly prepaid & 30 Day short term memberships are paid in full up front, so there is no ongoing billing. All memberships are non-refundable and non-transferable.
Monthly membership fees are auto-charged on the 1st of each calendar month, and the charge hits your account within 1-5 business days of the 1st of the month. All account changes (ie, freezing, cancelling, etc) must be submitted before the 1st – as of the 1st billing has already processed and changes cannot be made to the current month.
Monthly dues charges appear on your account as ‘Planet Granite.’ Billing continues monthly until written request to cancel is received. Cancellations take effect at close of business at the end of the calendar month can cannot be prorated.
New or updated account information can be submitted here.
How can I change my billing account?
New billing information can be submitted via our online change form found here. We offer a discounted monthly rate to those billing direct from a checking account (account and routing number). All billing to credit cards and debit cards pay our standard membership rates.
How do I cancel my membership?
Monthly memberships must be cancelled in writing and can be done by filling out a form at the front desk, submitting an online form here, or emailing email@example.com. Yearly and Prepaid memberships are non-refundable.
All cancellations take effect at the end of a calendar month; cancellations cannot be prorated to cancel mid-month.
We respond to every cancellation request! If you email or submit a form and haven’t received confirmation within 2 business days, please be sure the email was sent to the correct address then contact us immediately – 415.692.3433 x105.
As of the 1st you are committed to that calendar month.
What is my home gym and how does it affect me?
Your home gym is either where you sign up for membership or the gym you visit most frequently. Since some of our locations have different membership rates, your home gym determines your monthly/yearly rate.
Life and job changes happen so we keep an eye on gym visits monthly, and your home gym may change if a different location is predominately visited. Don’t worry though! We’ll reach out to you via email if this is the case, so please be sure your contact information in our system is current.